Sodam for Franchise Stores

Everything it takes to run a store,
made simpler.

Sodam started as an order management app and has grown into an all-in-one store operations app that brings together inventory, HQ communication, staff management, and AI order recommendations.

30-second summary

Sodam is the store app connected to FDAM, MS Benter's AI operations platform for franchises. Store owners and staff handle ordering, receiving, inventory, HQ notices and inquiries, and staff tasks in one place. With AI order recommendations built on sales and inventory data, Sodam aims to turn ordering from guesswork you type in into a quick review and approve.

Definition

What is Sodam?

Sodam is FDAM's all-in-one operations app for franchise stores, built to handle ordering, receiving and inventory, HQ communication, staff tasks, and store information in one place. It runs on the same data as the FDAM platform headquarters uses, so each store's ordering and inventory status flows straight into HQ operations and AI forecasts.

A store's daily tasks are all connected. Sales drive order quantities, deliveries become inventory, and low stock turns into questions for HQ. Instead of handling each task in a separate tool, Sodam keeps them all in a single data flow.

Store experience

Check and act right in the store

On a PC, search for items and add them straight to the cart. On a phone, quickly check AI order recommendations and HQ alerts. Whichever screen you use, it all lands in the same order history.

Core features

Core features for store operations,
all in one place

Each feature isn't a separate menu. Ordering, receiving, inventory, and store tasks connect into a single operational flow.

01

Order management

Product search, cart, quantity checks, approval, order status, and delivery info in one flow. Review the AI recommendation, then adjust it to fit your store before placing the order.

Product selection · Order approval · Delivery status · Order history
02

Receiving & inventory

Record any gaps between delivered quantities and the order, and check current stock, low-stock items, and expiration alerts. Inventory results feed back into the next ordering decision.

Receiving check · Current stock · Low-stock items · Expiration alerts
03

HQ notices & inquiries

Track whether must-read notices have been read and any follow-up tasks they require, and keep a per-store history of operational inquiries, staff replies, and resolution status.

Notice tracking · Inquiry intake · Staff replies · Resolution history
04

Staff management

Manage staff information, work schedules, clock-ins, and recurring tasks. Store owners can quickly see today's staffing and any unfinished tasks.

Staff info · Schedules · Clock-in/out · Store tasks
05

Sales overview

Within your access permissions, view sales trends for your store by channel and compare them against operational changes.

AI

AI order suggestions

Using sales history, inventory, and other available data, Sodam forecasts demand by item and suggests order quantities.

AI ordering

From orders you agonize over
to orders you simply review and approve

AI order recommendations don't replace a store owner's experience. They cut the time spent on repetitive calculations and add solid reasoning to each decision.

Sales history analysis

Reviews sales trends by store and item, along with day-of-week and recurring patterns.

Inventory factored in

Calculates the quantity needed based on current stock and scheduled deliveries.

Suggested quantities

Shows a proposed order that accounts for forecast demand and the risk of stockouts or overstock.

Final review by you

The store owner adjusts quantities to reflect conditions on the ground, then approves.

90% recommendation accuracy* · *Verified by our in-house lab on real customer data

Order workflow

From ordering to inventory,
one seamless flow

STEP 01Recommend & select

Add items from the AI recommendation or pick them yourself.

STEP 02Ordering

Check quantities and amounts, then confirm the order.

STEP 03Receiving

Record actual quantities received, plus any missing items or discrepancies.

STEP 04Inventory factored in

Connect receiving results to inventory and the next ordering decision.

Store management

Easy communication with HQ,
plus staff management in one app

Notices, surveys, and inquiries that used to go back and forth by phone and messenger now all happen in Sodam, and you can manage clock-ins and work status in the same app.

N

HQ notices & surveys

See must-read notices and operating guidelines right away, and answer HQ surveys in the app. Read and response status is shared with HQ automatically.

Q

Inquiries & CS

Leave inquiries that used to be scattered across calls and messages, and the HQ staff member in charge responds. You can check status and history anytime.

W

Staff & attendance

View staff info, clock-in records, work status, and time off on one screen, and organize recurring store tasks to lighten the store owner's management load.

HQ connection

Different screens, connected data

HQ sees brand-wide ordering, inventory, and operations in FDAM, while stores handle their own tasks in Sodam. Access is scoped by role, yet everyone shares the same task history.

HQ

FDAM

See ordering and inventory flows, operational issues, and unified sales for every store on one screen.

Stores

Sodam

Handle your store's orders, inventory, notices and surveys, CS, staff, and sales.

Business impact

What changes with Sodam

Less time deciding what to order

Start each order by reviewing recommendations generated from sales and inventory data.

Orders and inventory stay connected

Orders, deliveries, and current stock live in one history, so checking is simple.

Never miss an HQ notice

See operating guidelines and requests in Sodam and turn them into the tasks they require.

Faster support from HQ

HQ staff can view store screens and task history within their access permissions to help resolve issues.

FAQ

Sodam FAQ

What is Sodam?

Sodam is FDAM's app for franchise stores, managing ordering, receiving, inventory, HQ notices and inquiries, and staff tasks in one place.

How are Sodam and FDAM related?

FDAM is the AI operations platform used by franchisor headquarters, and Sodam is the store app connected to the same data. HQ manages all-store status and operations in FDAM, while stores handle ordering, inventory, communication, and staff tasks in Sodam.

Does the AI place orders automatically?

No. By default, Sodam first shows the recommended order calculated by FDAM's AI, and the store owner reviews and adjusts it to reflect conditions on the ground before placing the final order.

Can I use it on my phone?

Sodam is designed so stores can easily check frequent tasks on mobile. Supported devices and how the app is delivered depend on the scope of your implementation.

Can HQ see store status too?

Yes. Within its access permissions, HQ can view each store's orders, inventory, inquiries, and operations in FDAM and use that to support stores.

Can we migrate data from our current ordering system?

When you adopt Sodam, we review your current system's data formats and what can be exported, then plan how to migrate product, supplier, order, and inventory data.

Make running your stores
simpler.

We'll show you the best way to roll out Sodam based on your current ordering and inventory process and the size of your network.

Talk to sales about Sodam →