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Nov 24, 2025 Overseas Franchise Weekly Briefing

Weekly Briefing · 2025.11.24

Global Foodservice Franchises
Weekly Briefing

This Week’s Keywords

· United States — Downtown LA launch of Korean fine‑dining, multi‑brand grouping of New York neighborhood eateries

· China & Vietnam — Rising price sensitivity prompts price and expansion strategy adjustments for Sibey and MixU

· Japan & Singapore — Burger King and Creative Eateries acquisitions, PE‑driven platform M&A gaining momentum

· France — Debate over a ‘burger tax’ aimed solely at large franchises

· Taiwan — Government‑led push to upscale smart restaurant and AI adoption policies

FDAM Franchise ERP — Global Foodservice News Weekly Briefing

This is a weekly briefing on overseas franchises and the foodservice industry for domestic franchisor headquarters. We’ve compiled the latest issues from nine markets—including the United States, China, Japan, Europe, and Southeast Asia. Review these trends to inform your overseas expansion strategy and operational decisions.

Summary: Franchise‑focused ERP FDAM

1. United States – West Coast | Korean fine‑dining concept ‘Hojokban’ launches in LA’s Arts District

The Korean restaurant ‘Hojokban’ has opened in LA’s downtown Arts District. A locally recognized team is delivering a ‘modern Korean’ concept that blends Korean‑style courses with a bar menu. Its presence signals Korean cuisine’s expansion from Koreatown into a prime downtown market.

This case confirms that Korean and Asian casual dining is becoming a natural choice for mainstream consumers on the U.S. West Coast.

Takeaways for Korean Franchisor Headquarters

Korean franchisor headquarters can benchmark the ‘joint brand with local chefs’ and ‘flagship fine‑dining → casual expansion’ model. Securing brand awareness with the flagship location, then rolling out a separate casual line, proves an effective phased approach.

2. East Coast, USA | 120‑year‑old institution Jack's Oyster House re‑launches as a multi‑brand group

Based on the 120‑year‑old Jack's Oyster House in Oyster Bay, New York, the operator is reorganizing as Jack's Restaurant Group, a multi‑brand dining portfolio. By consolidating steak, seafood, and casual‑dining concepts under one umbrella, the group aims to boost operational efficiency and expand beyond its home market.

The trend of traditional restaurants in major Eastern cities forming brand groups, adopting corporate structures, and moving toward equity‑investment and holding‑company models is reaffirmed.

Implications for Korean franchisor headquarters

Korean franchisors must now consider how to design a multi‑concept portfolio, not just single‑brand expansion. A system that can compare and manage operational data across brands on a common basis is a prerequisite for successful grouping.

3. China | Sibei (è„żèȝ) cuts all menu prices by up to 20% after pre‑cook controversy

Sibei, a restaurant chain operating about 400 locations in China, decided to lower every menu item by 5‑20% following backlash over its use of pre‑cooked (é èŁœèœ) ingredients. Consumers had criticized the cost‑saving pre‑cook approach as excessive, leading to sales declines and store closures, prompting the brand to take decisive action.

At the same time, the chain is raising staff wages and reshaping its supply chain to project a "win‑win" image. In a market where price sensitivity is soaring, even large chains are overhauling pricing, supply‑chain, and marketing strategies to rebuild brand trust.

Implications for Korean franchisor headquarters

For headquarters evaluating China entry, transparency in cost structure and openness of ingredient sourcing become critical trust factors. Korean brands should proactively build systems to manage ingredient and supply‑chain data, preparing for similar dynamics at home.

4. Japan | Burger King Japan slated for a „70 billion sale to Goldman Sachs
 after a Hong‑Kong fund quadrupled in value and exited

Hong Kong‑based private equity fund Affinity Equity Partners, which owns the Burger King Japan business, is reported to be negotiating a sale to Goldman Sachs for about 70 billion yen. Affinity secured the Burger King Japan master franchise in 2017, then expanded company‑owned and franchise locations from fewer than 80 to over 300 stores, grew revenue to the 300 billion‑yen range, and is now seeking an exit.

The deal illustrates a repeat of the "PE‑fund franchise value‑maximization → sale" model in Japan’s QSR market, suggesting accelerated M&A activity for other restaurant brands.

Implications for Korean franchisor headquarters

When entering Japan, Korean franchisors should evaluate partners not only for operational capability but also for an exit strategy. Partnerships that integrate capital flow design are becoming increasingly important beyond a simple master‑franchise agreement.

5. France | "Burger Tax" debate targets large fast‑food franchises

France’s parliament is debating a "burger tax" (taxe burger) that would add levies on high‑calorie fast‑food combos such as burgers and sodas. Major chains like McDonald’s and Burger King are leading the opposition. The French franchise association argues the tax unfairly singles out franchised outlets while exempting independent restaurants, calling it discriminatory.

Proponents cite revenue growth and public‑health benefits, but critics warn the measure could hurt youth employment and peripheral‑area economies. It may be an early indicator of broader European regulation targeting large restaurant franchises.

Implications for Korean franchisor headquarters

The trend could affect Korean brands planning EU expansion. Headquarters should assess not only the current regulatory landscape but also potential future scenarios when shaping market entry strategies.

6. Taiwan | Government‑led "Smart Restaurant × AI Commercial Service Forum"

Taiwan’s Ministry of Economic Affairs, Commercial Development Division, hosted a "Smart Restaurant × AI Commercial Service Ecosystem Forum" and shared AI adoption strategies for the entire food‑service sector. Major restaurant groups such as Taiwan Chain Franchise Promotion Association and Hanrae Gourmet, along with startups, presented use cases like AI‑driven demand forecasting, smart ordering, inventory and order optimization, and chatbot customer service.

The government announced quantitative targets—over 20% labor‑efficiency gains, more than 10% sales growth, and at least a 7% reduction in food‑cost loss—by deploying AI, and said it will push both policy and field pilots simultaneously. This signals a shift toward support measures that demand AI‑enabled metrics beyond basic POS and ERP systems.

Implications for franchisor headquarters in Korea

Korean franchisor headquarters should anticipate that future government projects and support programs may adopt similar criteria. Deploying an AI‑enhanced ERP now and continuously cleansing operational data will create a resilient foundation that can withstand policy shifts.

7. Singapore | "Asia White Knight" acquires Creative Eateries
 aims for S$100 M revenue within five years

Local Singapore F&B group Creative Eateries was acquired by franchise‑investment specialist Asia White Knight Group. Creative Eateries, a mid‑size chain with 13 brands—including Suki‑Ya, Bangkok Jam, and Typhoon Cafe—and a catering arm, targets S$100 million in sales within five years post‑acquisition.

The new operator plans to leverage its experience with the Joe & Dough coffee franchise to launch an integrated membership and loyalty program, cross‑brand promotions, and data‑driven operational efficiencies. A platform‑style player that combines multi‑brand F&B expertise with franchise know‑how is also emerging across Southeast Asia.

Implications for franchisor headquarters in Korea

When selecting local partners, Korean headquarters should consider alliances with groups that operate multiple brands rather than a single master franchise. Access to the partner’s unified membership and data infrastructure offers a decisive advantage over a one‑brand partnership.

8. Vietnam | Mixue continues aggressive store expansion with low‑price strategy

Chinese low‑price ice‑cream and tea brand Mixue is rapidly adding locations in Vietnam, becoming a buzz‑worthy player in the local F&B scene. Its ultra‑affordable pricing, aggressive rollout, and youthful brand image are driving dense store networks even in smaller provincial cities.

Some local cafĂ© and dessert concepts are struggling with rent and cost pressures while competing on price with Mixue, and in certain districts the market is seeing “two or three Mixue outlets per block.” Although Chinese franchise expansion in Southeast Asia seemed to slow, the format’s adaptation and renewed growth are noteworthy.

Implications for franchisor headquarters in Korea

Korean brands need to reassess their Southeast Asian entry strategies. Rather than matching low‑price competition head‑on, focusing on unique menu differentiation and curated store experiences can create competitive dimensions beyond price.

9. Philippines | "Gordon Ramsay Bar & Grill" launches tasting menu to celebrate Michelin Guide listing

Manila’s Gordon Ramsay Bar & Grill, located in the Metro Pasay area, unveiled a new tasting menu to mark its inclusion in the Michelin Guide Manila. The menu, crafted by Chef Gordon Ramsay’s team, blends Filipino local ingredients with the classic British steak‑house style.

Although priced at a premium, the offering targets Manila’s affluent consumers and tourists, positioning the brand as a "global chef brand + trendy local hospitality" and reinforcing the city’s fine‑dining hub reputation.

Implications for franchisor headquarters in Korea

In the Philippine market, global chef brands often enter first as standalone restaurants before expanding into brunch or casual‑dining concepts. This provides a reference model for Korean franchisor headquarters developing premium‑brand strategies.

This Week’s Summary

In the past seven days, the global foodservice and franchise markethas been driven by three key themes: regulation, M&A, and digital transformation.These three keywords compress the story. France's "burger tax" debate illustrates a trend toward tighter regulations targeting large franchises. At the same time, Japan and Singapore see active M&A that combine financial and operational capabilities, such as the acquisitions of Burger King and Creative Eateries. Taiwan is rolling out AI‑based smart restaurant policies.

In China and Vietnam, where price sensitivity has surged, chains like Sibey and MixU are revising their pricing and outlet strategies.

Three focus areas for the Korean franchisor headquarters to review together

① Regulatory risk— Evaluate not only the entry timing but also potential future regulatory scenarios.

② Digital capability— Accumulate metrics beyond POS and ERP, extending to AI utilization, aligned with policy standards.

⑱ Pricing positioning— Focus competition on menu and experience differentiation rather than low‑price battles.

Franchisor headquarters operations ERP

From A to Z of headquarters operations,
the FDAM franchisor ERP

Manages sales, contracts, store openings, and operations within a single system,
standardizing franchise location operational data to the headquarters’ standards.

Franchise ERP FDAM implementation guide

Terms of Use

Article 1 Purpose

These Terms of Use govern the conditions and operational rules for using the services of "Site Name" (hereinafter referred to as "the Site").

Article 2 Definitions

Key terms used in these terms are defined as follows.

1. Member: An individual who agrees to these terms, provides personal information to register as a member, enters into a usage agreement with the Site, and uses the Site.
2. Usage Agreement: The contract concluded between the Site and a member regarding Site usage.
3. Member ID ("ID"): A unique combination of letters and numbers assigned to each member for identification and service access.
4. Password: The combination of letters and numbers selected by the member to verify identity and protect the member’s rights.
5. Operator: The entity that creates and manages the website offering the service.
6. Termination: The act of a member canceling the usage agreement.

Article 3 Supplemental Rules

The Operator may issue separate operational policies as needed; if these policies overlap with these terms, the operational policies will take precedence.

Article 4 Formation of the Usage Agreement

1. The usage agreement is formed when a person registers as a member, agrees to these terms, and the Operator accepts the registration request.
2. Anyone registering as a member indicates agreement to these terms by reading them during the Site registration process and selecting the "I Agree" option.

Article 5 Service Use Application

1. Individuals registering as members must provide all required information requested by the Site (such as user ID, password, nickname, etc.).
2. Members who use another person’s information, submit false data, or otherwise fail to provide authentic personal information have no rights to use the Site and may be subject to penalties under applicable law.

Section 6: Privacy Policy

The operator does not retain members' passwords provided at sign‑up, and related matters are governed by the site’s privacy policy.
The operator strives to protect members’ personal information, including registration data, in accordance with applicable laws.

Member privacy is handled according to the privacy policy set by applicable law and the site.

However, the operator assumes no responsibility for information exposed due to the member’s own fault.
If a member posts or distributes illegal content—such as material that violates public morals or national security—the operator may, upon request from relevant authorities, review the member’s data and submit it to those authorities.

Section 7: Operator Obligations

(1) When a member’s opinion or complaint is deemed legitimate, the operator must address it as promptly as possible. If personal circumstances prevent immediate action, the operator will make a best effort to follow up with a notice, message, or email after the fact.
(2) To ensure continuous and stable site operation, the operator may require the site to repair or restore equipment without delay when failures or losses occur. In cases of force majeure or unavoidable circumstances affecting the site or operator, site operation may be temporarily suspended.

Section 8: Member Obligations

(1) Members must comply with the terms of this agreement, all site policies, notices, operational guidelines, and applicable laws, and must not engage in actions that interfere with site operations or damage the site’s reputation.
(2) Unless expressly authorized by the site, members may not transfer, gift, or use their service rights or contractual status as collateral to any third party.
(3) Users must exercise great care in managing their ID and password and may not allow third parties to use their ID without the operator’s or site’s consent.
(4) Members must not infringe the intellectual property rights of the operator, the site, or any third party.

Section 9: Service Availability

(1) Service is generally available 24 hours a day, 365 days a year, unless technical or operational constraints arise. The site may temporarily suspend service for scheduled maintenance, upgrades, or replacements on dates and times announced by the site. Planned interruptions will be posted on the site’s homepage, so please check regularly.
(2) The site may also suspend service temporarily or permanently without prior notice in the following situations:
- Urgent system inspections, upgrades, replacements, or malfunctions
- Force‑majeure events such as national emergencies, power outages, or natural disasters
- When a telecommunications provider ceases service as stipulated by the Telecommunications Business Act
- If excessive traffic or other issues disrupt normal service use, the service may be unavailable.
⑱ When service interruptions occur as described in the preceding clause, the site will notify members in advance via announcements or similar notices. If the interruption is caused by circumstances beyond the site’s control and advance notice is impossible, the site will provide notice after the fact.

Article 10 – Termination of Service Use

① A member who wishes to terminate the usage agreement with the site must submit a cancellation request online personally. Separately, termination of the site usage agreement itself must be handled independently of the site access termination.
② Upon submission of the cancellation request, any site‑related programs provided by the site are automatically removed from the member‑management interface, and the operator can no longer view the applicant’s information.

Article 11 – Restriction of Service Use

Members may not engage in any of the following actions. If a member does, the site may restrict the member’s service access, take appropriate legal measures, terminate the usage agreement, or suspend service for a specified period.
① Registering false information during sign‑up or when updating member details.
② Interfering with another person’s use of the site or misappropriating their information.
⑱ Impersonating site administrators, staff, or affiliates.
④ Infringing on the personal rights or intellectual property of the site or any third party, or disrupting business operations.
â‘€ Illegitimately using another member’s ID.
â‘„ Collecting, storing, or disclosing another member’s personal data without their consent.
⑩ Engaging in conduct that can be objectively judged as criminal.
⑧ Any other actions that violate applicable laws and regulations.

Article 12 – Management of Posted Content

① The operator is responsible for managing and operating all posts and materials on the site. The operator must continuously monitor for inappropriate content, and upon discovering or receiving a report of such content, must delete it and issue a warning to the member who posted it.
Members are responsible for the content they post; therefore, members must not publish material that violates these terms of use.
② If a public authority such as the Information and Communication Ethics Committee issues a corrective request, the operator may delete or relocate posts without the member’s prior consent.
⑱ The criteria for determining inappropriate content are as follows.
- When the content severely insults or defames another member or a third party.
- When distributing or linking to content that violates public order or good morals.
- When the content encourages illegal copying or hacking.
- When it is advertising intended for profit.
- When the content is objectively recognized as being linked to criminal activity.
- When it infringes copyright or other rights of other users or third parties.
- When it is deemed to violate other applicable laws.
- If the site or its operator receives a request from a third party to halt a post because of alleged defamation, intellectual‑property infringement, or similar rights violations, the post may be temporarily taken down (transmission stopped). The site will follow any lawsuit, settlement, or other decision by the relevant authority that is submitted concerning the requester and the poster.

Article 13 Retention of Posts

If the site operator must discontinue the site due to unavoidable circumstances, they will give members prior notice and make reasonable efforts to facilitate the transfer of posts.

Article 14 Copyright in Posts

① The copyright of a post submitted by a member on the site belongs to that member. The site may not commercially use the post without the poster’s consent, except for non‑profit purposes, and the site retains the right to display the content within the service.
② Members may not commercially use materials posted on the service, such as by arbitrarily processing or selling information obtained through the service.
⑱ The operator may delete, relocate, or reject registration of any content posted or uploaded by a member that is judged to fall under any of the items listed in Article 12, without prior notice.

Article 15 Liability for Damages

① All civil and criminal liability arising from the site is primarily the responsibility of the member.
② The site will not compensate for damages that result from force majeure events such as natural disasters, or from the member’s intentional or negligent actions.

Article 16 Disclaimer

① The operator is exempt from liability for any loss of expected benefit, or for damages arising from the selection or use of service materials provided by the site.
② The operator is exempt from liability for interruptions caused by the site’s service infrastructure or by telecommunications services provided by other carriers, and any damages related to the site’s service infrastructure are governed by the site’s terms of use.
The operator assumes no responsibility for any material that members store, post, or transmit.
If service disruptions occur due to a member’s fault, the operator is not liable.
The operator is not responsible for any activities—such as data transmission or other community interactions—between members or between members and third parties, whether inside or outside the service.
The operator does not guarantee the authenticity, reliability, or accuracy of material posted or transmitted by members, nor any content that members can obtain from this site.
If members trade goods or conduct other transactions through the service, the operator is not liable for any resulting damages.
The operator bears no responsibility for any disputes that arise between members or between members and third parties, unless the operator is at fault.
The operator is not liable for member losses caused by system failures during equipment maintenance, inspections, repairs, or replacements, or software operation, unless caused by intentional wrongdoing or gross negligence; nor for failures due to third‑party attacks, undiscovered viruses, or other force‑majeure events beyond the operator’s control.

Supplementary Provisions

These terms <Effective from the site launch date>.

Privacy Policy

MS Venter (hereinafter referred to as “the Company”) establishes and publishes these privacy processing guidelines to protect data subjects’ personal information under Article 30 of the Personal Information Protection Act and to address related concerns promptly and smoothly.

Article 1 (Purpose of Personal Information Processing)
The Company processes personal information for the purposes listed below. Collected data will not be used for any other purpose, and if the purpose changes, the Company will obtain separate consent in accordance with Article 18 of the Personal Information Protection Act and take any other required actions.

1. Website membership registration and management
Personal information is processed to confirm membership intent, verify identity for member‑only services, maintain and manage membership status, conduct limited identity verification, prevent fraudulent use, verify parental consent for children under 14, provide notices, handle inquiries, and address complaints.

2. Provision of goods or services
Personal information is processed for product delivery, service provision, sending contracts and invoices, delivering content, offering personalized services, identity and age verification, payment processing and settlement, and debt collection.

3. Complaint handling
Personal information is processed to verify the complainant’s identity, confirm the nature of the complaint, contact for fact‑finding, and notify the outcome of the handling process.

Article 2 (Processing and Retention Period of Personal Data)
The Company processes and retains personal data only for the period required by law or the period consented to by the data subject at the time of collection.
The specific processing and retention periods are as follows:

1. Website membership registration and management: until the member withdraws from the website.
However, if any of the following circumstances apply, data will be retained until the circumstance ends:
1) Ongoing investigations or inquiries related to violations of applicable laws: until the investigation or inquiry concludes.
2) Outstanding creditor‑debtor relationships arising from website use: until those relationships are fully settled.

Article 5 (Rights of Users and Their Legal Representatives and How to Exercise Them)

Data subjects may exercise any of the following privacy rights with the Company at any time.
1. Request to access personal data
2. Request correction of errors or inaccuracies
3. Request deletion
4. Request suspension of processing
These rights can be exercised by submitting a written request, calling, emailing, or faxing the Company, and the Company will act without undue delay.
If a data subject requests correction or deletion of personal data, the Company will refrain from using or disclosing that data until the correction or deletion is completed.
The rights in paragraph 1 may also be exercised through a legal representative or an authorized agent, provided a power of attorney in the format specified in Appendix 11 of the Enforcement Rules of the Personal Data Protection Act is submitted.
Data subjects must not violate applicable laws, including the Personal Data Protection Act, by infringing on the personal data or privacy of themselves or others that the Company processes.

Article 6 (Categories of Personal Data Processed)
The Company processes the following categories of personal data:

1. Website membership registration and management
Required items: company name, full name, title, phone number, email
Optional items: referral source, awareness channel

2. Provision of goods or services
Required items: company name, full name, title, phone number, email
Optional items: referral source, awareness channel

3. During the use of internet services, the following personal data items may be automatically generated and collected.
IP address, cookies, MAC address, service usage records, visit logs, error usage records, etc.

Article 7 (Destruction of Personal Data)
① The company shall promptly destroy personal data that is no longer needed due to the expiration of the retention period or achievement of the processing purpose.
② If, after the consented retention period has expired or the processing purpose has been achieved, the personal data must be retained under other laws, the company shall preserve it by transferring it to a separate database or storing it in a different location.
⑱ The procedures and methods for destroying personal data are as follows.
1. Destruction Procedure
The company selects the personal data subject to destruction and, with approval from the company’s personal data protection officer, destroys the data.
2. Destruction Methods
The company destroys electronically stored personal data using methods such as low‑level formatting to make records unrecoverable, and destroys paper records by shredding or incineration.

Article 8 (Measures to Ensure the Security of Personal Data)
The company implements the following measures to ensure the security of personal data.
1. Administrative measures: establishment and implementation of internal management plans, regular employee training, etc.
2. Technical measures: management of access rights to personal data processing systems, installation of access control systems, encryption of unique identifiers, etc., and installation of security programs.
and other encryption, security program installations.
3. Physical measures: access control for computer rooms, data storage rooms, etc.

Article 9 (Installation, operation, and refusal of automatic personal data collection devices)
(1) The company uses cookies to store user information and retrieve it as needed in order to provide personalized services.
(2) A cookie is a small piece of data sent by the server (http) that runs the website to the user's browser, and it may also be stored on the user's hard drive.
a. Purpose of using cookies: to analyze each service and website visited by the user, usage patterns, popular search terms, secure connection status, etc., and to deliver optimized information to the user.
b. Installing, operating, and refusing cookies: Tools menu at the top of the web browser>Internet Options>You can refuse cookie storage by adjusting the options in the privacy menu.
c. Refusing cookie storage may make it difficult to use personalized services.

Article 10 (Personal Data Protection Officer)
(1) The company designates a Personal Data Protection Officer who oversees all personal data processing activities and handles data subject complaints and remediation as follows.

▶ Personal Data Protection Officer
Name: O Manseok
Title: Representative
Contact: 1544-7120
※ This connects to the personal data protection department.

▶ Personal Data Protection Department
Department: Development Team
Contact Person: Lee Seongjae
Contact: adffewr@benter.co.kr

Data subjects may direct any privacy‑related inquiries, complaints, or requests for redress arising from use of the company’s services to the privacy officer or the responsible department. The company will respond and address such inquiries without delay.

Article 11 (Request for Access to Personal Data)
Data subjects may submit a request to access their personal data under Article 35 of the Personal Information Protection Act to the department below. The company will strive to process access requests promptly.

▶ Department for Receiving and Processing Access Requests
Department: Operations Team
Contact: O Chae‑hyun
Email: boram03@benter.co.kr

Article 12 (Remedies for Rights Violations)
Data subjects may contact the following agencies for redress or counseling regarding personal data breaches.

▶ Personal Data Breach Reporting Center (operated by Korea Internet & Security Agency)
- Scope: Reporting personal data breach incidents, requesting counseling
- Website: privacy.kisa.or.kr
- Phone: 118 (no area code needed)
- Address: 3rd Floor, Personal Data Breach Reporting Center, 9 Jinheung‑gil, Naju‑si, Jeollanam‑do 58324 (Bitgaram‑dong 301‑2)

▶ Personal Data Dispute Mediation Committee
- Scope: Filing personal data dispute mediation requests, collective dispute mediation (civil resolution)
- Website: www.kopico.go.kr
- Phone: 1833‑6972 (no area code needed)
- Address: 4th Floor, Government Complex Seoul, 209 Sejong‑daero, Jongno‑gu, Seoul 03171

▶ Supreme Prosecutors' Office Cyber Crime Investigation Unit: 02‑3480‑3573 (www.spo.go.kr)
▶ Cyber Safety Division, National Police Agency: 182 (http://cyberbureau.police.go.kr)

Article 13 (Implementation and Amendment of the Privacy Policy)
This privacy policy takes effect on January 31, 2024.